Warranty
Fire Pit Warranty
Fire Horse stands behind every steel fire pit and fire ring we make. Here's what our limited warranty covers and how to file a claim.
What the Warranty Covers
Fire Horse fire pits and fire rings are covered by a 1-year limited warranty from the date of purchase against defects in materials and workmanship, including:
- Weld failures under normal use
- Structural defects in the steel bowl, ring or legs
- Parts missing from the original box
What Is Not Covered
- Surface rust, discoloration or finish wear — normal for steel exposed to fire and weather
- Damage from misuse, accelerants, overloading or improper assembly
- Commercial use
- Damage from leaving ash or water in the bowl
How to File a Claim
- Contact us through the form on our Contact page.
- Include your order number, model number, proof of purchase and clear photos of the issue.
- Our team will reply within 1 business day with next steps.
Warranty Questions
Do I need a receipt for a warranty claim?
Yes — your order number or retailer receipt is required proof of purchase for warranty coverage.
Is the warranty transferable?
The warranty applies to the original purchaser only.