Warranty

Fire Pit Warranty

Fire Horse stands behind every steel fire pit and fire ring we make. Here's what our limited warranty covers and how to file a claim.

What the Warranty Covers

Fire Horse fire pits and fire rings are covered by a 1-year limited warranty from the date of purchase against defects in materials and workmanship, including:

  • Weld failures under normal use
  • Structural defects in the steel bowl, ring or legs
  • Parts missing from the original box

What Is Not Covered

  • Surface rust, discoloration or finish wear — normal for steel exposed to fire and weather
  • Damage from misuse, accelerants, overloading or improper assembly
  • Commercial use
  • Damage from leaving ash or water in the bowl

How to File a Claim

  1. Contact us through the form on our Contact page.
  2. Include your order number, model number, proof of purchase and clear photos of the issue.
  3. Our team will reply within 1 business day with next steps.

Warranty Questions

Do I need a receipt for a warranty claim?

Yes — your order number or retailer receipt is required proof of purchase for warranty coverage.

Is the warranty transferable?

The warranty applies to the original purchaser only.